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Rock Hill Schools, SC: Review of Technology Department

Evergreen conducted a Review of the Technology Department for Rock Hill Schools (RHS)—specifically the organizational structure, staffing, processes and procedures. As part of the review, Evergreen determined whether the district was adequately staffed and equipped to handle and properly support implementation of the district’s 1:1 computing initiative, which includes deployment of 5,300 devices at three high schools. The review will include development of a detailed profile of the RHS Technology Department, as well as a peer benchmarking and best practices review process to determine areas for improvement in operations.

During the review, Evergreen assessed the Organization and Management of the RHS Technology Department; Technology Planning and Budgeting; Technology Policies and Procedures; Inventory and Control; Technology Acquisition Practices; System Infrastructure and Integration; Technology Support; and Technology Staff Development. The final deliverable included a report detailing strategies for improving the Rock Hill Schools Technology Department, including whether RHS was adequately staffed and equipped to handle the additional devices and services needed to properly support the 1:1 program.