Town of Clayton, NC: Organizational/Staffing Study

Evergreen Solutions was retained by the Town of Clayton to conduct an Organizational/Staffing Study.  Evergreen obtained and analyzed reports and background materials pertinent to the study; collected current Key Performance Indicators (KPIs) and other outcome-related data; prepared and submitted summary of findings highlighting strategic needs, major services areas, functional areas, and major programs; collected benchmark data from peers relating to staffing; developed a peer staffing matrix based on KPI and/or outcome measure variation that included the excepted staffing range by job level; evaluated and assessed the Town’s overall organizational structure and staffing levels in each department; and prepared a summary of findings.