Tax Collector of Palm Beach County, FL: Organization Structure Review of the Excellence Department

Evergreen Solutions was retained by the Tax Collector of Palm Beach County to conduct an Organization Structure Review of the Excellence Department.  Evergreen ‘s consultants collected pertinent data on current operations and structure; interviewed the director and staff in the Department; collected service and outcome data; identified best practices in process improvement operations; generated and discussed findings; and provided recommendations for improved efficiency and effectiveness.