Rowan County, NC: Department of Social Services Staffing Study

Evergreen was hired to by the Department of Social Services in Rowan County to conduct a Staffing Study. Evergreen provided staffing study recommendations for the Social Services Department by conducting a thorough assessment of the work processes and workloads of the Department of Social Services and making recommendations to maximize effectiveness and efficiency in meeting organizational outcomes in work process modifications, workloads, organizational structure, chain of command, number and type of positions, and employee training and retention.